Returns

Return Policy For Hair Care Solutions

    • If you are not happy with your purchase of hair care liquid,gel,or paste products, you may obtain a return authorization within 10 days for a refund. Obtain a return authorization # by filling out the Return Authorization  Form provided on this site.
    • There is never a restocking fee for these products.
    • There is never an additional charge to correct our errors or replace defective and damaged items,
    • Products need to be unused and, when possible in the original packaging for us to honor a full refund.
    •  All returns must go through our online Return Authorization process.
    • Any returned package that does not have an RA number will be returned to sender.
    • RA numbers are valid for 14 days.

 

Refunds May Incur Charges

  • Original Shipping Charges are not refundable,unless return is due to our error.
  • If order originally qualified for free shipping and does not after return then a charge of $5.95 will be applied.
  • Prepaid return shipping charges ( if applicable) are deducted from credit due.
  • Refused and undeliverable orders are considered returns and are subject to these charges.
  • Call Customer Service @ (561) 496-5410
  • In order to register for a return use the RETURN AUTHORIZATION REQUEST FORM.

 

 

 

 

 

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